Special Event-Usability Testing methods- What are we observing and why?

Note: If you missed this seminar, we will be running it again in future. Stay tuned to Experience Dynamics usability seminars for details.

When conducting usability testing, what do you measure and why? How do you capture metrics and what you should be measuring?

In this World Usability Day exclusive web seminar, we will discuss usability testing observation metrics and best practices.

Agenda:

1. Usability Testing metrics: What are the things
you should be measuring? How to measure qualitative vs. quantitative
data (e.g. satisfaction vs. effort).

2. Usability testing observation best practices: Do you
measure time on task every time? What do you need to do a good job
capturing metrics if you are doing “quick and dirty” discount usability
or “guerrilla” testing, without undermining your own efforts?

3. New tool for usability testing logging: LiveLogger.
Just released this week, we will review a new usability test logging
application. We will review the new LiveLogger interface and discuss
what the tool does, how it captures and reports on usability testing
metrics.

Summary: In this 1 hour live web seminar (held twice
on World Usability Day), we will review usability testing observation
best practices.

Length: 60 minutes

Who should attend: People new to usability testing or
want to conduct rapid usability testing; usability managers; user
experience team; anyone responsible for user advocacy or usability
testing.

Note: If you missed this seminar, we will be running it again in future. Stay tuned to Experience Dynamics usability seminars for details.

Here is an independent review of the seminar by Corey Bates at UseTube. Thanks for your comments Corey.

Happy Usability Testing!
Frank Spillers, MS (Usability Consultant)